Bank Teller

O*NET: Tellers·43-3071.00

The Verdict:Routine transactions like deposits, withdrawals, and check cashing are handled by kiosks and mobile apps with automated verification. Tellers manage exceptions, customer questions, and sales pitches, but branch visits are falling as digital options expand. Core functions are largely automated already, shrinking demand for the role over the next decade.

Resilience Score

/100

High Risk

Score tiers

Highly Resilient81–100

Resilient61–80

Moderate Risk41–60

High Risk21–40

Critical Risk0–20

How is this scored?

Task Resilience

How much of this role's daily work remains beyond AI and robotic automation.

30% of score

Physical Presence

The degree to which this job needs a human present — hands-on, in the field, or in the room.

20% of score

Human Necessity

How important the unique human edge is — for trust, accountability, or judgment.

15% of score

Regulatory Shield

How strong the legal requirement is for a human in this job (by law, licensing, or credentials).

13% of score

Technological Maturity

How far AI remains from performing this role's core functions.

10% of score

Displacement Evidence

The volume of jobs in this field being eliminated by AI or automation right now.

12% of score

Score last updated: February 2026Full methodology

Avg Salary

Median annual wage from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024 release.

$39k

Job Growth (10yr)

Projected change in total number of jobs (not salary) from 2024–2034. Source: Bureau of Labor Statistics Employment Projections.

-12.9%

AI Exposure

Percentage of this role's analyzed tasks that AI can handle autonomously or nearly so. 12 of 28 tasks are classified as AI-exposed.

43%

Moderate exposure

Task Analysis

This role has a mixed AI profile.
12 tasks are automatable, 39% reward AI fluency, and 5 remain human-essential.

Read the action plan for high-risk roles

12exposed

11AI leverage

5human-essential

View all 28 tasks

AI Can Handle This12 tasks

Tasks AI can do autonomously or nearly so

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

Prepare and verify cashier's checks.

Identify transaction mistakes when debits and credits do not balance.

Sort and file deposit slips and checks.

Perform clerical tasks, such as typing, filing, and microfilm photography.

Compute financial fees, interest, and service charges.

Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

Quote unit exchange rates, following daily international rate sheets or computer displays.

Issue checks to bond owners in settlement of transactions.

AI Leverage11 tasks

Master these tools — humans who do outperform those who don't

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Receive and count daily inventories of cash, drafts, and travelers' checks.

Order a supply of cash to meet daily needs.

Arrange monies received in cash boxes and coin dispensers according to denomination.

Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

Count, verify, and post armored car deposits.

Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Process and maintain records of customer loans.

Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Human Advantage5 tasks

Tasks requiring trust, presence, or novel judgment

Monitor bank vaults to ensure cash balances are correct.

Resolve problems or discrepancies concerning customers' accounts.

Answer telephones and assist customers with their questions.

Carry out special services for customers, such as ordering bank cards and checks.

Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

Resilience Landscape

Bank Teller lands in Lower Pay, High Risk

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